It identifies the request
Vaccine, checkup, sick animal: it understands the reason and the species concerned.
AI for veterinarians
Every call answered, even in surgery
During a consultation or an operation, Fair Call answers pet owners, books appointments and flags urgent cases following your instructions.
With Fair Call
The problem
In surgery or in consultation, the phone keeps ringing.
Urgent cases to triage
A worried owner needs to know quickly what to do, at any hour.
A busy team
The front desk is helping in consultation: calls go unanswered.
Calls after hours
In the evening and at weekends, callers need the on-call details or what to do next.
How Fairwai handles it
A reception tuned to your clinic.
Your vets, your treatments, your on-call instructions.
It books the appointment
It offers a suitable slot, directly in your calendar.
It follows your instructions
In an emergency, it transfers the call to you or gives the on-call details you have set.
What changes
Fewer interruptions, reassured pet owners.
- Appointments 24/7. Including evenings and weekends.
- No veterinary advice. It sticks to practical matters and your instructions.
- Data in Europe. Hosted in Europe, GDPR-compliant.
- Urgent cases transferred. To the right person, following your rules.
Call excerpt, veterinary clinic
OwnerHello, my dog has been limping since this morning.
ClaireOkay. Is he still putting his paw on the ground?
OwnerYes, but it hurts him.
ClaireI can offer you an appointment today at 4pm with the vet. Shall I book it?
Appointment booked, reason passed on to the vet.
Integrations
With your calendar and phone system.
Google Agenda
Outlook
Calendly
3CX
Yeastar
Aircall
Unyc
SewanDoes the agent give an opinion on the animal?
No. It asks a few questions defined with you, then follows your instructions: appointment, transfer or on-call number.
What happens at night?
It answers and follows your rules: giving the on-call number, taking a message or transferring the call.
Is it compatible with my calendar?
It connects to Google Calendar, Outlook, Calendly and Cal.com. For other software, it takes the request and passes it on to you.
The easiest way is to hear it.
One minute on the phone with Claire, our voice agent, then 30 minutes with the team if you’d like.