It takes every call
Even ten at once, on behalf of your firm.
AI for property management
Every issue logged, at any hour
A leak, a broken elevator, a question about dues: Fair Call picks up, notes the address and the problem, and passes it on to the right manager. Emergencies follow your instructions.
With Fair Call
The problem
Your managers can’t answer a whole building at once.
Overloaded lines
One breakdown in a building and everyone calls at the same time.
Emergencies after hours
Leaks happen on Sunday nights too.
Incomplete requests
Without an address or floor, you have to call back before alerting a contractor.
How Fairwai handles it
A reception tuned to your firm.
Your buildings, your managers, your on-call instructions.
It notes what is needed
Building, unit, nature of the problem, contact details: the record is complete the first time.
It follows your instructions
Emergencies transferred to the on-call person, everything else passed on to the right manager.
What changes
Fewer calls to handle, residents kept informed.
- Several calls at once. Even when the whole building calls.
- On-call rota respected. Emergencies go to the right person.
- One record per issue. Ready to pass on to the contractor.
- Data in Europe. Hosted in Europe, GDPR-compliant.
Call excerpt, condo management firm
ResidentHello, the elevator in my building is out of order.
ClaireI’m noting it down. What is the address of the building and which section is affected?
Resident12 Lilac Street, Building B.
ClaireThank you. I’m passing it on to your building’s manager so they can alert the contractor.
Issue noted and passed on to the manager.
Integrations
With your phone system and team tools.
Outlook
Google Agenda
3CX
Yeastar
Aircall
Unyc
Sewan
SlackCan it alert the on-call person at night?
Yes. You define what counts as an emergency and who to transfer to. Everything else is noted and passed on the next day.
Can it answer questions about dues or owners’ meetings?
It answers from the information you give it, and passes questions specific to a file on to the manager.
Do I need to change my number?
No. You keep your number and forward calls to the agent, all the time or outside office hours.
The easiest way is to hear it.
One minute on the phone with Claire, our voice agent, then 30 minutes with the team if you’d like.