It picks up
It answers in your name, in the guest’s language.
AI for hotels and restaurants
The phone covered, even in the middle of the rush
Fair Call picks up when your team is busy, answers questions and takes reservation requests. Fair Chat does the same on your website.
The problem
The phone rings when everyone’s busy.
In the middle of service
Nobody can pick up without leaving a guest.
Calls after closing
At night and on your days off, reservations are lost.
The same questions
Hours, parking, allergens, pets: these requests tie up the line.
How Fairwai handles it
A reservation in three steps.
Your hours, your menu, your rules.
It answers and takes the request
Date, party size, special requests: it writes it all down.
You get the summary
Every request arrives by email, in Slack or on your calendar.
What changes
Fewer missed calls, calmer service.
- Multiple languages. It answers international guests in their language.
- Multiple calls at once. The line is never busy.
- It doesn’t make things up. No rates or availability beyond your instructions.
- Transfers when needed. A group request reaches the right person.
Call excerpt, restaurant
GuestHi, do you have a table for six on Saturday night?
ClaireI’ll take your request for six on Saturday night. What time, and under what name?
GuestAround 8pm, under Martin.
ClaireGot it. The team will confirm your table by text or email.
Request passed on: party of 6, Saturday at 8pm.
Integrations
With your property’s tools.
Google Agenda
Outlook
WhatsApp
Slack
Google Sheets
CalendlyCan it answer in Spanish?
Yes. It speaks multiple languages.
Can it confirm a reservation on its own?
Depending on your settings, it adds the reservation to the calendar or passes the request to your team.
Do I need to change my number?
No. You keep your number and forward your calls to the agent.
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All solutionsThe easiest way is to hear it.
One minute on the phone with Claire, our voice agent, then 30 minutes with the team if you’d like.